Rocket is an optimized upload/download feature built in to the Enterprise Desktop Client. It is the best way to move files from your local computer into a Enterprise shared storage Project. You use Rocket to upload into a Project and Rocket to download out of a Project. (Downloading Content Using Rocket Transfer).
Before starting make sure you've created an Enterprise user profile and received your login info. If you have not received your login info, please contact the Helpdesk. You must also download and install the Enterprise Client software before you can ingest content.
Note that some Users may have restrictions on their upload and download capabilities due to security protocols from their organization's admins.
1. Open the Enterprise Client application and login.
2. You will be presented with the Enterprise Pod(s) (Enterprise terminology for a Cloud region) that you have access to (your options may be different then the ones shown).
3. Select the Rocket Upload button (up arrow). If you do not see an upload arrow, contact your Organization's Administrator.
4. You will then see:
(A) The question mark "Get Help" will link you to our support articles for further assistance.
(B) The name of the Pod you have been assigned
(C) The name of the Project storage currently selected (orange background).
5. Destination
a. If you'd like to change the destination Project from the current one, you can select from the visible list or try searching for another Project volume.
b. Click on the selected Project to see the upload options. Set the destination path to the desired location on the Project Storage. By default, a folder is created at the root of the Project with a time stamp as the destination path. To change to a preferred destination location, select change and proceed to the next step.
c. After clicking "Change" you can navigate through the folder structure to the desired destination. You can also create a new folder location by selecting the "+ Add New Folder" button. Enter the name of your folder and click "Select".
a. If you'd like to change the
6. Source
Once your destination is set, select the source to upload into the Project. Once selected, the transfer will automatically begin.
There are three ways you can upload content into a Enterprise Project.
a. Upload entire folders of content from your computer or a network.
b. Select individual media files to upload from your computer or a network.
c. Drag-and-drop a media file into the upload window.
7. You can check the status of your Rocket Upload progress. There is a progress bar, as well as tabs for the detailed status of the transfer as it proceeds.
For any questions or problems, please create a ticket on the Helpdesk.