Rocket is an optimized upload/download feature built into the Enterprise Desktop Client. It is the best way to move files from your local computer into a Enterprise shared storage Project. You use Rocket to upload into an Enterprise Project and Rocket to download out of an Enterprise Project.

Install the Enterprise Client software before you can ingest content and please follow the steps below

1. Open the Enterprise Client application and login.

2. The Enterprise Pod(s) (terminology for a Cloud region) that you have access to are shown. (Your options may be different then the ones shown).

3. Select the Pod you have been assigned in your "Welcome to Enterprise" email notification.

4. Select the Rocket Download button. If you do not see the Enterprise Download button, contact your Org Admin to verify that your account has been approved for downloading content.

5. Select the Project (Enterprise terminology for shared storage drive) name associated with your Enterprise account (Enterprise customers may have access to multiple projects), or search using the “Search Project” bar by typing in the name of the project. What is an Enterprise Project?

6. Set your download location.

7. You may for the desired media or folders using the search parameters; Name, File Size, Date.

After inputting your parameters, press "Enter".

8. Once your media or folder is found, select the download icon to retrieve it.

9. Check the status of your download progress as you go by selecting the “Active Downloads” tab. There is also a progress tracker at the top of the Client application, should you switch to a different Client feature.

10. The gear wheel next to the destination path allows you to modify the number of parallel downloads and verifications. The default for both is four.

Make sure to select "Save" after making changes to your Download Settings.

For any questions or problems, please create a ticket on the Helpdesk.

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