CREE8 Support and Troubleshooting
How to get technical support
By Michael and 2 others3 authors19 articles
- What to do if my Account is Locked?Here's how to unlock your CREE8 account
- How do I Reset my CREE8 Password?A quick step-by-step to resetting your CREE8 password.
- CREE8 Minimum System RequirementsA quick guide to our system requirements
- Enable Function (F) Keys on a MacSettings to enable the use of MacOS F keys on a CREE8 Workstation.
- Troubleshooting Display & Mouse Issues in CREE8 (Mac & Windows)Does your screen looks zoomed in, your mouse feels off, or things aren’t displaying correctly? Here’s a quick guide to get back on track!
- How to Add Browser Shortcuts to Your Workstation DesktopWant quick magic buttons to open your browser or favorite websites? Here’s every way to do it:
- How to Enable Wacom Pressure Sensitivity in HP Anyware
- Monitor & Keyboard Setup Guide for PCoIP (CREE8 Latest Release 4.6.0)Following the CREE8 4.6.0 update, you may need to adjust a few settings on your Mac to ensure your keyboard and monitors work correctly with PCoIP. This guide walks through…
- Resolving LucidLink Mounting IssuesIf LucidLink is not mounting properly on your machine, follow the steps below to get back up and running.
- CREE8 Desktop App is a blank screenHow to fix the CREE8 Desktop App if it is only displaying a blank screen
- Color & LUTs in DaVinci Resolve
- What are LUTs? A Guide on their Purpose and ImplementationExplaining LUTs and how to use them within Adobe Creative Cloud and DaVinci Resolve
- How to add Custom LUTs to your DaVinci Resolve sessionA practical guide on adding custom LUTs to DaVinci Resolve
- How to Manually Clear Cache in the CREE8 Desktop App (Mac)If you’re experiencing performance issues, you may need to manually clear the CREE8 Desktop App cache. Follow these steps to do it safely.
- ProRes Codec for CREE8 and Producer uploadsCan I share/upload files to CREE8 and Producer that have been encoded with the ProRes codec?
- How do I connect and mount a Network drive with a UNC path in a CREE8 workstation?Mount a network drive within the CREE8 workstation and access all your files seamlessly.
- How to assign a team member to their CREE8 Workstation, Projects and PodsNeed help assigning team members to the correct projects or workstations? Here is a brief tutorial!
- LucidLink WorkflowCreate, mount and configure your Lucid workspace to use locally and within a CREE8 workstation.
- How to view file thumbnails in File Explorer on a workstationNeed to view file thumbnails in File Explorer? Here's a quick guide how to turn them on.