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CREE8 Support and Troubleshooting

How to get technical support

3 authors14 articles
What to do if my Account is Locked?Here's how to unlock your CREE8 account
How do I Reset my CREE8 Password?A quick step-by-step to resetting your CREE8 password.
CREE8 Minimum System RequirementsA quick guide to our system requirements
Enable Function (F) Keys on a MacSettings to enable the use of MacOS F keys on a CREE8 Workstation.
Troubleshooting Display & Mouse Issues in CREE8 (Mac & Windows)Does your screen looks zoomed in, your mouse feels off, or things aren’t displaying correctly? Here’s a quick guide to get back on track!
How to Add Browser Shortcuts to Your Workstation DesktopWant quick magic buttons to open your browser or favorite websites? Here’s every way to do it:
How to Enable Wacom Pressure Sensitivity in HP Anyware
Monitor & Keyboard Setup Guide for PCoIP (CREE8 Latest Release 4.6.0)Following the CREE8 4.6.0 update, you may need to adjust a few settings on your Mac to ensure your keyboard and monitors work correctly with PCoIP. This guide walks through…
Resolving LucidLink Mounting IssuesIf LucidLink is not mounting properly on your machine, follow the steps below to get back up and running.
CREE8 Desktop App is a blank screenHow to fix the CREE8 Desktop App if it is only displaying a blank screen
Color & LUTs in DaVinci Resolve
What are LUTs? A Guide on their Purpose and ImplementationExplaining LUTs and how to use them within Adobe Creative Cloud and DaVinci Resolve
How to add Custom LUTs to your DaVinci Resolve sessionA practical guide on adding custom LUTs to DaVinci Resolve
How to Manually Clear Cache in the CREE8 Desktop App (Mac)If you’re experiencing performance issues, you may need to manually clear the CREE8 Desktop App cache. Follow these steps to do it safely.