If you’ve forgotten your password or just want to update it, resetting your password is quick and easy. Follow these steps to get back into your account.
Reset Your Password via Email
Go to the Login Page
Head over to the login page on our platform; my.cree8.io
Enter Your Email Address
Make sure to use the email linked to your CREE8 account.
Select Continue
Click on "Forgot Password"
You'll find this option below the password field.
Check Your Email
Look for an email with the subject line "Reset Your Password" (it might take a minute to arrive).
If you don’t see it, check your spam or junk folder just in case.
Follow the Link
Click the link in the email to open the reset page.
Create a New Password
Enter your new password and confirm it.
Passwords must be at least 8 characters long and include a mix of letters, numbers, and symbols for security.
Log In
Return to the login page and enter your new password to access your account.
What If I Don’t Get the Email?
Double-check the email address: Ensure it matches the one associated with your account.
Check spam/junk folders: Sometimes, our emails may land there.
Try again: If the email doesn’t arrive within a few minutes, request another one by repeating the steps above.
Still stuck? Contact our Support Team, and we’ll help you out!
Need Help?
If you’re having trouble resetting your password or accessing your account, our Support Team is here to assist you. Reach out here or use the in-app chat feature for quick help.