What is an Archive Project?
Archive storage is a lower-cost storage tier designed for lesser-used files and folders. You can easily archive files from your working projects and retrieve them when needed.
How to Retrieve Files or Folders
Log in to your CREE8 account
Start by logging into your CREE8 Workspace using the Desktop App or Web Browser using your credentials.
Go to the Projects section
On the left-hand navigation menu, select
Projects.
Locate your media file
Select the project where your media is located.
Click through the file path to locate the file or folder.
Start to Retrieve
Select the drop down options
and select Retrieve
.
Select your Destination
Select the Project that you want to retrieve to.
Then select any folders to determine the full path
Click "Select"
Wait for Retrieval
You'll see a notification that your file or folder has been queued for Retrieval.
Note: Selecting retrieve multiple times while waiting to for the transfer page to update will cause multiple instances of retrieval. Please be patient.
FAQs
How can I tell when my content is done?
How can I tell when my content is done?
You can check the Transfer Status tab to view your files process
Why is my file not showing up in Transfer Status?
Why is my file not showing up in Transfer Status?
The length of time to be added to the queue is determined by how many concurrent retrievals are being processed at that time. Not just yours but across the CREE8 platform. We appreciate your patience.
Are there any fees for archiving or retrieving files?
Are there any fees for archiving or retrieving files?
No! There are no fees when moving files to/from Archive Storage.