Skip to main content
All CollectionsEnterprise SupportTroubleshootingStreaming
How to Use the Teradici PCoIP Client to Connect to Enterprise
How to Use the Teradici PCoIP Client to Connect to Enterprise

How to Use the Teradici PCoIP Client to Connect to Enterprise

Owen Badger avatar
Written by Owen Badger
Updated over 2 months ago

If for any reason you cannot download and install the BeBop Desktop Client you can install the Teradici HP Anyware PCoIP application from their website and use it to connect. You will not have access to the other features that the Enterprise Desktop application provides, such as Upload, Download, and Hotfolders, but you can still connect to a Enterprise Workstation.

Here's what you will need to proceed.

1. The connection gateway which your OrgAdmin or Enterprise can provide if needed.

- If you need Enterprise to provide this please create a ticket and include your username, Organization, and Pod.

2. The Teradici HP Anyware Client application which can be downloaded here:

To launch and connect to your desktop follow these steps:

1. Launch your workstation from MCP web portal. Click on the link for an article on how to launch a workstation.

Your workstation must be in the "READY" phase before you can connect. It will look like this:

2. Download and launch the HP Anyware PCoIP Client application

2. Enter your gateway, if you do not know it, please follow these instructions from the 'Setting Up Your Zero Client' article or Enterprise can provide you the gateway.

2a. You can name the connection and save it to reconnect more easily

3. Select 'Next' and you may see this dialogue box appear, select 'Connect Insecurely' to continue

4. You will then be enter your short username and password

5. If your workstation is Ready to launch, select the 'LOGIN' button and your Enterprise Session will start.

Please note:

If installing the Teradici client in Windows, you may see this notification, simply select 'Allow Access' to continue the installation.

Did this answer your question?