🟢 Steps to Mount LucidLink
Open the CREE8 Desktop App.
In the left menu, click LucidLink.
Sign in with your LucidLink username and password.
Find your project Filespace in the Desktop App.
Click Mount.
Wait until you see Mounted.
You're all set!
🛠️ Troubleshooting Tips
If LucidLink doesn’t mount or shows errors, try these steps.
Restart Your Workstation
Log out of the CREE8 Desktop App.
Close the app completely.
Reopen it and sign in again.
Clean Local Cache
In the CREE8 Desktop App, Find Installers.
Click the Icon to the left of Installers
Click Clean Local Cache.
Try mounting again.
For Mac Users
If you’re on Mac and still have issues:
Restart your Mac.
Open the CREE8 Desktop App.
Try mounting again.
Delete existing files: Open Finder, press Command-Shift-G, paste
/usr/local/bin/lucidand delete the files in that location.Run terminal command: Open Terminal and paste this command:
which lucid2 | xargs -I '{}' sudo cp {} /usr/local/bin/lucid && echo "Copy success, workaround applied." || (echo "Copy failed, retrying with link" && sudo ln -s /Applications/Lucid.app/Contents/Resources/Lucid /usr/local/bin/lucid && echo "Link success, workaround applied" || echo "Apply workaround failed, contact customer success")
Enter password: Press Enter and type your Mac user password when prompted.
Your Flex project should mount after completing these steps.
✅ Note:
If this doesn't work and you're still having issues try checking your network.
Checking Your Network
LucidLink requires these ports to be open:
TCP 443
UDP 443
UDP 53
If you use a VPN or firewall, make sure they allow this traffic.
🟢 Still Need Help?
If you’ve tried all steps and LucidLink still won’t mount:
Take a screenshot of any error messages.
Note your workstation name.
Contact CREE8 Support for help.
✅ That’s it—your Filespace should now be ready to use!
👉 Looking for something else?
Learn how to install LucidLink in CREE8 or see other guides on setting up your workstation.