The Org Admin (Organization Administrator) manages an Organization's Users and their access to features in the Enterprise environment using the MCP. This is an additional add-on to a User account created by either another Org Admin in your Organization or by request to Enterprise Support.
ORG ADMIN PRIVILEGES
The Enterprise Main Control Panel (MCP) works best using Chrome as your browser. When you log in to your account you should see this label displayed at the top right confirming that you have Org Admin privileges.
The MCP has a list of contents on the left side of the panel.
1. Dashboard
Expanded view of the Organizations metrics
2. Users
Ability to change Users within the Organization
3. User Permissions
Ability to change permissions within the Organization
4. Subscription
Lists the number of Users active and the maximum amount
within the Organization
5. Projects
Ability to assign and remove users from ALL projects
within the Organization
6. Credentials
Ability to assign Credentials from AWS, Google, Wasabi
and Azure storage
7. Links
Ability to view and edit all BeBop Links
within the Organization
8. Workstations
Ability to shutdown workstations within the Organization
9. Workstation Usage
Visibility into all workstation usage within the Organization
10. Transfer Logs
Visibility into all transfer usage within the Organization.
11. Download Client
Hot link for BeBop Desktop Client installer download
12. Help Center
Hot link to BeBop Support
Each of these features is broken down below.
1. DASHBOARD
The first panel on the Org Admin's MCP is the Dashboard. The Dashboard provides an overview of several features in the Organization's Enterprise Environment.
a. Users How many user accounts are in the Organization
b. Total Hours on Enterprise For all the Organization
c. Recent Logins Recent logins to Enterprise Workstations with time stamps
d. Active Workstations How many workstations are currently in use
e. Total Storage on Enterprise in Terabytes In the Organization
f. Recent Workstations Which workstations were most recently in use including the user and a time stamp
g. Workstation Usage A bar graph of the minutes used per workstation
2. USERS
A. Selecting Users on the left column takes you to a list of the Users in your Organization. Select the "Edit" button to take you to the User's Profile.
B. Select the User Permissions tab to change a User's specific individual privileges for their account.
C. The User Permission tab allows you to set:
1. 2FA (Two Factor Authorization)
2. Assign the User to only access specific workstations
3. Assign to Enterprise Test Drive
4. Unlock a locked account. Locks may be due to too many unsuccessful logins or inactivity.
Note: Don't forget to click on the purple "Update Permissions" button to save changes.
3. USER PERMISSIONS
The MCP uses a Subscription-based approach to defining user permissions. This system is made up of Entitlements, which can be thought of as preset “templates” of user permissions, each of which are aligned to the different subscriptions.
To provide further control of user permissions, users can be assigned to subsets of these permissions, called Permission Groups. This allows some users within an organization to have certain permissions (upload and download, for example), while others do not.
The User Permissions section of the MCP manages which Users can be assigned to the Permissions Groups available within an organization’s subscription Entitlements. This view will be available only to Org Admins.
A. Choose User Permissions from the panel on the left. Select your Subscription Tier from the drop down menu. Different tiers carry different sets of Entitlements. Each tier also has a set amount of Users that be assigned to it. (See step #4-Subscriptions)
B. Choose the Permission Group from the drop down menu.
C. The page will be divided into a list of Users that are assigned and unassigned within the selected Subscription Tier and Permission Group. You may search for Users or select from the list.
Choosing a or b will open the Assign Entitlement window to assign the User in or out of the Group. Choosing c will remove the User from the Assigned list.
4. SUBSCRIPTION
Subscription lists the Seats and Assigned Users in each Tier in your Organization. Seats are the maximum amount of users allowed in the Subscription.
5. PROJECTS
A. CHANGING USER ACCESS TO AN EXISTING PROJECT
The panel will list all Projects in your Organization to select from or you may use the search function. Once your project is located, click on its name to edit.
B. PROJECTS/ PROFILE
Controls for the Name, Folder Label and Drive Letter.
The "Auto Mount" check box bypasses the need for the User to manually choose the "Mount" button at startup in the workstation's Enterprise Dashboard. Drive letters may be assigned as well.
The Project Size graph on the panel is particularly useful to monitor the available space in the entire shared storage where the Project resides. Best Practices require at least 10% is kept free.
C. PROJECTS/ USERS
This section assigns or unassigns Users to the Project. You may choose from the list of Users or search for their names.
a. To Unassign a User, click on the red X circle next to their name. This will move them to the Unassigned User list on the right and they will no longer have access to the Project.
b. To Assign a User, search Unassigned Users and click on the green Add User circle. This will move them to the Assigned Users list on the left and they will have access to the Project.
D. PROJECTS/ SYNC SETTINGS, LINKS
Instructions may be found in Enterprise Solution Support Articles.
E. CONTENT HUB is useful to monitor specific content usage within the Project. The arrow icon creates shareable Links.
Folders may create Enterprise Receive Links.
Files may create Enterprise Share Links.
6. CREDENTIALS
Choose Add Credentials to add your AWS S3, Azure, and Google cloud storage credentials.
The Add Credential panel will open. Create a name and select your Cloud Storage Provider.
***When making changes don't forget to hit the purple UPDATE PROFILE button at the bottom of the page.
A. For AWS
1. Enter your Secret
2. Enter your key
B. For Azure
C. For GCP
Create a service account
Role: roles/editor
Test the bucket access using "Default Bucket" field.
Hit "Update Profile" if all is well.
D. For Wasabi add your Secret
7. LINKS
Bebop Links may be created by a User or an Org Admin. The Org Admin has the ability to oversee and manage all the Enterprise Links created in the Organization. Links can be searched by User if desired. There is a filter of Link type that is either Receive (in to Enterprise) or Share (out of Enterprise).
The Org Admin has the option to change these Enterprise Link settings.
a. Expiry Edits the expiration date
b. Active Toggles the link on/off
c. Protected Sets protection as none, use Enterprise Login, or password
d. Settings Sets Whitelists, Max File Size, Max Number of Files, Path to a folder in a Project, and Notes
e. Stats Displays information as Total Views and Total Transfers
8. WORKSTATIONS
The Workstations panel displays a list of all the workstations in your Organization. You may choose from the list or search by the workstation name.
Features in this panel include:
a. Forced shutdown. A workstation may be forced to shutdown by clicking on the green square
b. Workstation Name Same workstation name as identified when logging into a Pod
c. Status Running (green) or Stopped (red)
d. Created Creation date of the workstation
e. Runtime How long the workstation has been spun up
f. Logged How long a User has been logged in to the workstation
g. Idle How long there has been no activity on the workstation
h. Assigned The User logged in to the workstation. Displays both full name and User name.
i. Metrics Indicates key metrics of CPU, Memory and OS Disc (C drive) usage. It changes color as an alert that it is getting full. Clicking on the circle brings you to the more detailed Metrics Panel (see below)
The Workstations/Metrics Panel displays the Workstation usage. Circle charts illustrate the use of a workstation's resources.
a. Process List The top processes in use
b. CPU Current CPU load
c. Memory Current memory load
d. OS Disk How full the C drive is. It is important to keep this below the 90% usage threshold. The graph will change color to red as a warning that the drive is getting too full
The Folder Sizes tab opens a panel that shows further detail into the usage of the C drive on the Workstation.
a. Disc Usage Bar Graph C Drive storage use
b. Top Files Pathnames and sizes of largest User files
c. User Folder Sizes Pathnames and sizes of User folders
9. WORKSTATION USAGE
Displays the usage (in minutes) of workstations in your Organization.
*When typing in the name in the search fields wait for the MCP to find the name and click on it.
a. Organizations Search within specific Organizations
b. Pods Search within specific Pods
c. Time Frame of the metrics
d. User Time Log Bar graphs per User in minutes
e. Workstation Time Log Bar graphs per workstation in minutes
Additionally, pie charts show the relative usage of the Users and Workstations in relation to the entire Organization.
Specifics about the User sessions are also listed.
10. TRANSFER LOGS
The Transfer Logs Panel displays information on transfers in and out of BeBop Storage within the Organization. This monitors if transfers have been completed and verified.
a. Pods Search within specific Pods
b. Channel Select either:
1. Transfers using the Enterprise Desktop Client
2. Sync transfers using a sync policy to transfer to other Cloud Storage
3. Link transfers using Enterprise Link
c. Transfer View Select either:
1. Files List transfers in terms of individual files
2. Sessions List transfers in terms of logged in sessions
d. Direction Select:
1. Up To Enterprise Storage
2. Down From Enterprise Storage
3. Both To and from Enterprise Storage
